This was partly your fear and partly the miscommunication involved with the process. So there must be a direct reply to you, first and foremost. As the channeler, you are the conveyor of the information and your intention is applied to the words even though you may be echoing them from their point of origin. It is how you interpret them, first and foremost, in the response that returns to you. So when you are not asking something specific on behalf of a person, the channeled source cannot jump in and add additional facts or information. This is in keeping with the rules that only certain things are allowed. First, is that human always is in charge of the session, its agenda, its conduct throughout, and the exchange needing to be always following the human lead wherever that may go and whatever it may entail. Extra information that is not requested cannot be provided unless there is a matching intention by the channeler delivering the words. So when there is a desire on the part of the client for certain knowledge, certain information, or an assessment of the spirit’s current feelings, this must be requested explicitly, as to who it is about and what the desired information might be. It cannot be presumed. It must always come from the source. And remember, you are the source not the questioner, as you are delivering the request. Even though it is on their behalf, it will carry your intention primarily.
There can be a higher awareness of course, and will be of interest and concern and respected by the being in the light. But keep in mind it is you who are poking through the veil, not them. This is the gift of the channeler in having the instrument to pierce this veil and have the direct interaction. So the ability of the light being to know what is in the mind and heart of their loved one will vary considerably. Not all will be able to follow along in real time and know every thought in the head. And so the formulation of a question to them from their loved one may not register independently of your request, so one cannot assume they will always be aware of hidden motivations and unstated desires and intentions. So the explicit words are quite important because they are the information of record as to the interchange and the spirits will be held to account for how they respond to those words primarily and not their assumptions of hidden meanings or a wider scope of issues and feelings.
They may well have a good understanding of their loved ones and their concerns, but the business of answering a channeled request is the determining factor in what they are allowed to convey. They must deal with their own perceptions and their own desires on the behalf of their loved ones separately, which they can do with the sending of love and impulsed information via the higher self, to assist those still in the physical. But they are not allowed to short-circuit the channeling process with presumptions and independent initiatives. This is going beyond their restriction to remain passive, except by human explicit request. This you might explain to future clients that it is for them to make their questions clear as to what they desire explicitly, and to bring everything into the open to clarify what is meant and what is being sought, so as to reduce any ambiguity or gaps in specific information. This will help things go more smoothly.
You can state as well, as part of your introductory material, that these channelings cannot be used to obtain proof of the existence of the divine realm by obtaining material that otherwise could not be known by the channeler and use this to persuade third parties. This exercise is not supported by divine realm as it is not the place of the divine realm to prove its existence in this way. People must come to their belief by a personal desire to believe and have it awakened within them and not sprung on them by an outside witness to a convincing miracle, as miracles are intended for the recipient and not necessarily for a wider audience. In some cases that happens, but always there are potential alternative explanations but not something that would hold up in a court of law, and that is deliberate because that would trump the free will to have doubt and this is part of the test of human. So channeling communications are allowed with divine realm, but never to provide a way to overcome belief of others present by providing incontrovertible evidence that would overturn their disbelief on a factual basis. This is not the way to build faith. It can be useful to have accounts of seeming miracles, but that in itself will not be enough for most individuals and this will, in effect, be a kind of browbeating by the true believer, and this is a violation of the free will of the skeptic and will not be supported.